Job Description:

Position Title: Network Technician
Location: Leidal Education Center
Department: Technology
Reports To: Director of Technology
Term: Year-round position
Schedule: Mon-Fri Full-time

SUMMARY: The Network Technician assists with configuration, maintenance, and secure operation of IT infrastructure and provides support and training to end users across the district.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty and requirement satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned)
Collaboration:
Assists the network team with system maintenance or installation projects.
Develops positive, effective working relationships with learners and staff.
Communication:
Provides end user training for various systems and software.
Connects and shares ideas through appropriate/applicable formats to express thoughts and ideas with integrity.
Compassion:
Understands the complexities of cultural and global issues and how they relate to employee and learners’ experiences.
Partners with others to resolve potential controversy and conflict through respectful discussion.
Proactively seeks to understand the ideas, opinions, and skills of others.
Creativity:
Connects with team members and shares ideas in an effort to improve the overall learner and employee experience.
Critical Thinking:
Troubleshoots and triages network connectivity issues for end users.
Uses expert knowledge of computers and other forms of technology to effectively operate within the role and to educate others.
Reasons, interprets, and analyzes information to generate new knowledge and understanding.
Reflection:
Maintains up to date understanding of industry standards, technologies, practices, and methodologies.
Maintains communication with supervisor and director regarding general feedback, career advancement opportunities, and areas of growth opportunities.
Resilience:
Maintains composure while dealing with stressful situations.
Proactively seeks out resolutions and takes initiative to resolve knowledge gaps.
Responsibility:
Maintains and installs network equipment.
Installs and terminates network data cabling to industry standards.
Installs and maintains door access control equipment and software.
Installs and maintains video surveillance equipment and software.
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential duties and responsibilities of this role, the employee is regularly required to reach with hands and arms.
While performing the essential duties and responsibilities of this role, the employee is regularly required to stand, walk, bend, talk, and hear.
The specific vision abilities required for this role include close and peripheral vision.
The employee may be required to lift up to ~50 pounds.
The employee must work with the public and various WFPS staff while simultaneously managing several competing demands.
The employee may come in contact with bloodborne pathogens or other bodily fluids on rare occasions.
The employee will work in an environment that has a quiet to loud noise level.
The employee must be able to use ladders and lifts to access and reach equipment.
 
EDUCACATION AND/OR EXPERIENCE:
Associate’s Degree or equivalent work experience is required.
Minimum four years of experience with door control systems, video surveillance systems, network cabling, computer network systems, and other related forms of technology is required.
Demonstrated knowledge and experience with multiple types of computer software.
Industry Certifications are preferred.
 
LANGUAGE SKILLS:
Ability to read, write and comprehend technical documentation and information.
Ability to design and effectively present information in one-on-one and group situations to learners, staff, and vendors.
Ability to read, write, and comprehend simple instructions and short correspondences in the English language.
Ability to communicate effectively verbally, expressively, and reactively.

OTHER SKILLS AND ABILITIES:
Exercise confidentiality, discretion, and good judgement.
Adhere to the assigned work schedule by maintaining regular and punctual attendance.
 
SUPERVISORY RESPONSIBILITIES:
None.

Salary: Position follows the 2024-2025 Classified Salary Schedule at B253. Starting salary begins at $27.45-$28.95/hour, based on experience - https://www.west-fargo.k12.nd.us/departments/human-resources/salary

To Apply: Please complete the application and include a cover letter and three references.